Hygiene & protective measures
Your health and well-being have always been our top priority. This is truer today than ever. We assure you that the prevention and distancing rules that we adopt to protect you comply in every respect with the applicable hygiene requirements and regulations. Our teams work closely with the doctors in the clinics of our sister company, the Swiss Medical Network, on this topic. This guarantees permanent vigilance in our homes. We consistently comply with government guidelines and the advice of health authorities. If you have any special requests regarding hygiene precautions, please let us know in advance.
Arrivals
- Simplified check-in at reception and escort to the room on request
Throughout the hotel and restaurants
- All employees have undergone training on the distance rules and hygiene regulations that they must comply with at their workplace
- Temperature measurement for all employees before they start their work
- Provision of disinfectant dispensers (hydroalcoholic solution) in all public areas, in the restaurants and in all staff areas
- Keeping the minimum distance in every interaction
- Regular cleaning of the common areas and restaurants according to a strict protocol and with certified products and materials-
- Reorganization of work processes
In the rooms and suites
- Masks and hydroalcoholic sanitizing gel are available on request at reception
- If desired, no contact with the guest’s personal belongings
- Daily cleaning or Disinfection of your room according to a strict protocol and with certified products and materials
In the fitness area
- Regular disinfection of the fitness equipment according to a strict protocol and with certified products and materials
- Disinfectant wipes are available for guest use
